Free. Read-only. No integration.

How many abnormal lab results have no documented follow-up?

Share a secure copy of your lab results and related visit activity. We count the abnormal results from the last 90 days with no documented follow-up in that data, then go through the list with you. It's a number most practices have never seen.

Request a free lab follow-up audit

Subject to a quick check that we can work with your EHR's data.

See exactly how we count

What you get

A real number

How many abnormal lab results from the last 90 days show no sign of follow-up in your data, and how many of those were critical.

A list to review

Each result with the test, the date, how long ago it was, and how serious the flag was, so your clinicians can check them one by one.

A walkthrough

A call with the Solafya team to go through the results together and sanity-check a sample against your charts.

How it works

Five steps, in this order

1
Request the audit
Fill in the short form below. It asks for your EHR and clinician count, and no patient information.
2
We check eligibility
We review your EHR and email you to confirm whether we can run the audit from a secure copy of your data. If we can't yet, we'll say so plainly.
3
Accept our BAA
About five minutes. HIPAA requires it before any patient data is shared, and it must be in place first.
4
Share a secure copy of your data
We confirm exactly what it should contain and set up a secure way to share it for your practice. Nothing is installed or connected to your EHR, and secure sharing is opened only after the first three steps.
5
Review the results
We run the analysis and walk you through it. Within 30 days of delivering results, we delete the data you shared.

EHR compatibility

Can Solafya work with your EHR?

Tell us which EHR your practice uses. We'll review your setup and confirm the best approach for assessing your lab follow-up workflow.

Starting with athenaOne. Our first LabWatch integration is built for athenaOne, and support for other EHRs is in development.
We confirm the approach with you first. Once we know your EHR, we'll tell you plainly whether we can review your lab follow-up from a secure copy of your data, and what that would involve.
Nothing to install and no change to your workflow. The audit is a one-time review of a secure copy of your data, not an integration with your EHR.

LabWatch, our ongoing product, is designed to work within your EHR. The audit is separate, and you don't need LabWatch to request one.

No patient information is needed to request an audit.

We'll confirm compatibility and next steps before requesting any clinical data.

No black box

How we count

An abnormal result is a final lab result that your lab or EHR flagged abnormal (high, low, or critical) in the data you share. We rely on that flag: a result with no flag is not counted, even if its value looks out of range.
We look at results from the last 90 days, and skip the most recent 14 days, because follow-up may still be in progress.
For each one, we look for later activity for the same patient within 30 days: another result for the same test, a visit, a new order, a patient communication, or a clinician note.
Any of those counts as possible follow-up. We do not check whether a later visit, order, or note was actually about that result.
Results with none of that activity are listed as having no documented follow-up in the data we can see.
We report two groups only: possible follow-up found, and no documented follow-up found. We do not judge whether follow-up was clinically adequate, and we do not detect documented resolution.

What this is not

This is a screen, not a determination. Because any later visit, order, or note counts, a result that was seen but not actually addressed can be counted as followed up. Because phone calls and free-text notes that never reach the data you share are invisible to us, a result that was addressed can show as having no documented follow-up.

So the list is results worth checking, not proof that care was or wasn't missed. The audit is informational, not clinical advice, and your clinicians stay responsible for every clinical decision.

Your patients' data, protected first

A Business Associate Agreement comes before any data moves, and it's public: you can read it now. Please never send patient information through this website or by email. We give you a secure method after the BAA is accepted. More on our security practices.

Do I need to connect anything to my EHR?: No. There is no integration and nothing to install. You share a secure copy of the relevant lab and visit data, and we only read what you share.
What does it cost?: Nothing, and there is no obligation. If the results are useful, we can talk about what a pilot would look like. If not, you keep the findings.
Will you see my patients' names?: The data you share may include names and other identifying details, which is why a BAA comes first. Our analysis doesn't use names or dates of birth. It reads each patient's internal ID from your EHR, plus test names, dates, abnormal flags, and records of later activity. In your results list, each patient appears under a coded ID. These codes are not anonymous. If your team wants to find a result in the chart, we can show your EHR's patient ID number instead. We never show names.
Do you use AI on my data?: Not in the audit. It is rule-based counting. No patient data is sent to any AI model, and under our BAA we never use patient data to train AI.
Do you keep anything?: We delete the data you shared within 30 days of delivering your results. We may keep aggregate counts that identify no one, and our BAA lets us publish de-identified industry statistics that never name your practice.

Request your audit

Start with a short form.

Tell us about your practice. We'll review your EHR and email you to say whether we can run the audit. Please don't include patient information in this form.